Is AwesomeBooks Reliable?
Summary
Yes, AwesomeBooks is reliable for most book lovers. They offer low prices, free worldwide shipping, and a wide range of new and used books. Most customers say their books arrive in good condition and match the descriptions. The website is easy to use, and their customer service is helpful when problems come up. While shipping may take a little longer, especially internationally, the overall experience is still trustworthy. If you’re looking for affordable books and don’t mind a bit of wear on used copies, AwesomeBooks is a safe and effective place to shop. It’s a smart choice for readers.
Pros
- Affordable prices
- Helpful customer service
- Eco-friendly
- Good book condition
- Free worldwide shipping
Cons
- Slow shipping sometimes
- Not every book is available
- Minor wear on used books
AwesomeBooks is an online bookstore based in the UK that sells both new and used books at low prices. They offer a wide range of titles, from bestsellers to textbooks, and even rare finds. One great thing about them? They ship worldwide — often with free delivery! Many readers love AwesomeBooks for their affordable prices, eco-friendly mission, and reliable service. Whether you’re a student or just love reading, it’s a budget-friendly way to build your collection. The site is easy to use, and their customer service is helpful too. It’s a great option for book lovers on a budget.
If you’re an avid reader or just someone looking to score good deals on books, there’s a big chance you’ve come across AwesomeBooks. They offer new and used books at low prices, and they ship globally. But with so many online bookshops out there, a question naturally pops up: Is AwesomeBooks reliable? Can you trust this site with your money and your next favorite read?
In this review, we’ll break down everything you need to know about AwesomeBooks — how they work, their shipping times, customer service, quality control, and more. We’ll use real feedback, honest observations, and keep things as simple and human as possible. Let’s find out just how reliable and effective AwesomeBooks really is.
What is AwesomeBooks?
AwesomeBooks is a UK-based online bookstore that sells both new and used books. They carry everything from bestsellers and textbooks to children’s books and rare titles. The company started in 2004 and has since grown into a global bookseller. One of the cool things about them? They promote sustainability by reselling used books and donating to literacy projects around the world.
So far, it sounds promising — affordable books, eco-friendly values, and global shipping. But let’s dig deeper.
Is AwesomeBooks Reliable?
Short answer: Yes, AwesomeBooks is generally reliable, especially if you’re buying used books at budget prices. But like any online store, there are things to keep in mind.
Let’s break it down:
1. Website Usability & Shopping Experience
The AwesomeBooks website is simple and easy to use. You can search for books by title, author, ISBN, or category. It’s not flashy, but it works. You don’t need to be tech-savvy to navigate the site.
Is this part reliable?
Yes, it’s user-friendly, the checkout process is smooth, and they accept most major payment options including credit cards and PayPal. There are no weird redirects or sketchy pop-ups. That’s a good sign of a reliable e-commerce platform.
2. Book Condition – What You See vs. What You Get
When you buy from AwesomeBooks, especially used books, the product descriptions give you a rough idea of the book’s condition (like “Good”, “Very Good”, or “Like New”). But some customers wonder if what they receive matches what’s advertised.
Reality check:
Most users report that the books arrive in good, readable condition, even if they’re not perfect. Pages are intact, covers are okay, and no major damage. Some people have received books with minor markings or slightly worn edges, which is pretty fair considering the price.
Is this reliable?
Yes, the quality is consistent with expectations for secondhand books. It’s not perfect, but it’s reliable enough for readers who don’t mind a little wear and tear.
3. Shipping & Delivery – Fast and Affordable?
Shipping is one of the biggest concerns for online shoppers. AwesomeBooks offers free worldwide delivery, which sounds great — but is it reliable?
Here’s what to expect:
- UK delivery: Usually takes 2–5 business days.
- International delivery: Can take anywhere from 7–21 days, depending on your location.
Most customers say their orders arrive within the estimated timeframe. However, some do report longer delays, especially for international orders. During busy seasons like Christmas or big sales, delivery might be slower.
Is this part reliable?
For the most part, yes. AwesomeBooks provides tracking for some orders and keeps buyers informed via email. It’s not as fast as Amazon, but considering the free shipping, it’s quite effective and reliable for budget-conscious readers.
4. Customer Service – Helpful or a Hassle?
Customer service can make or break an online shopping experience. So how does AwesomeBooks handle complaints, refunds, or shipping issues?
The good news: They offer a 30-day return policy and are known to issue refunds or replacements for lost, damaged, or wrong items.
Many reviewers mention that customer service is responsive and polite — especially when contacted via email. They don’t always reply instantly, but they usually resolve issues fairly.
Is their customer service reliable?
Yes. It’s not lightning fast, but it’s trustworthy, helpful, and genuinely effective in solving problems. That’s a big plus.
5. Prices – Are You Really Getting a Good Deal?
AwesomeBooks is known for offering very affordable books. Used books often cost just a few dollars, and new books are usually cheaper than in physical stores. Plus, free shipping sweetens the deal.
In terms of value, it’s hard to beat. You can build an entire reading list for the price of one new hardcover elsewhere.
Is pricing reliable and consistent?
Yes. The prices are transparent, there are no hidden fees, and what you see is what you pay. That makes AwesomeBooks a reliable choice for budget readers.
6. Trustpilot and Online Reviews – What Are Real Customers Saying?
Here’s where it gets interesting.
AwesomeBooks has a Trustpilot rating of around 4 stars, which is pretty solid. Most people say they’ve had great experiences, especially with used books and free delivery.
Here are some common themes from real customers:
- “Books arrived quickly and in great condition.”
- “Used books are just as described.”
- “Customer service sorted out my refund smoothly.”
- “Shipping to the US took a bit longer, but worth the wait.”
Of course, there are a few negative reviews too — usually related to shipping delays or receiving the wrong edition. But these are relatively rare.
Does public opinion support the idea that AwesomeBooks is reliable?
Yes. Most customers are happy, and the complaints are typical of any large online store.
7. Sustainability and Social Impact
AwesomeBooks isn’t just about sales. They also support literacy programs and reuse millions of books that would otherwise go to waste. They’ve partnered with organizations to donate books to schools and underserved communities.
If you care about the environment and social good, this adds another layer of trustworthiness and reliability.
Final Thoughts – Is AwesomeBooks Reliable?
Here’s a quick summary:
| Feature | Is it Reliable? |
|---|---|
| Website & Shopping | Yes, smooth and safe |
| Book Condition | Yes, fair and honest |
| Shipping & Delivery | Mostly yes, expect delays sometimes |
| Customer Service | Yes, responsive and fair |
| Prices | Yes, affordable and consistent |
| Social Responsibility | Yes, eco-friendly and ethical |
| Customer Reviews | Yes, mostly positive |
So, is AwesomeBooks reliable? Absolutely.
It may not be perfect, but it’s a trustworthy, effective, and budget-friendly platform for book lovers around the world. If you’re okay with the occasional shipping delay and slightly worn cover, you’ll probably find AwesomeBooks to be a solid place to shop.
It’s not trying to be Amazon. And that’s part of the charm — it’s a humble, reliable bookshop with heart.
Final Verdict
AwesomeBooks is reliable for readers who want good books at low prices. Whether you’re a student looking for cheap textbooks or a casual reader collecting used novels, this site is worth checking out. With fair customer service, consistent book quality, and global reach, it ticks all the right boxes.